SNB Capital General Terms of Business

This Agreement is between:

(1)               SNB CAPITAL COMPANY, a joint stock company authorised by the Capital Market Authority under licence number 37-06046 with its registered office at Al Mather Street in Riyadh, PO Box 22216, Riyadh 11495, Kingdom of Saudi Arabia ("SNB Capital”); and

(2)               You, the ("Client").

RECITALS

This Agreement sets out the terms on which SNB Capital will provide Services (as defined below) to the Client for the purpose of effecting transactions in Investments (defined below) and for other services that SNB Capital may make available to the Client from time to time.

1.                  definitions and interpretation

1.1              Terms and expressions defined by the CMA in its Implementing Regulations shall have the same meaning in this Agreement, unless otherwise provided or unless the context requires otherwise.  The below terms shall have the following meaning when used in this Agreement:

"Account" means one or more of the account(s) held in the name of the Client with SNB Capital for the purposes of conducting securities business including but not limited to trading in Investments and holding cash in any currency;

"Agreement" means this agreement (including any Schedules) as amended or supplemented from time to time;  

"Authorised Persons Regulations" means the Authorised Persons Regulations made by the CMA pursuant to the Capital Market Law under Resolution Number 1-83-2005 dated 21/05/1426 as amended and re-enacted from time to time;

"Business Day" means a business day in the Kingdom of Saudi Arabia in accordance with the official working days of the CMA;

"CMA" means the Capital Market Authority of Saudi Arabia;

"Contingent Liability Security" means a Derivative under which the Client will or may be liable to make further payments when the instrument expires or the position is closed out and includes all instruments which fall within the definition of "contingent liability security" in the Implementing Regulations;

"Correspondent" means any person or entity retained by SNB Capital to provide services relating to Investments or Accounts including but not limited to SNB Capital's affiliates, agents, representatives and associates and their respective officers, directors and employees;

"Derivatives" means futures, options, contracts for difference, debenture (or rights to or interests in the same) whether exchange traded or traded off-exchange including all instruments which fall within the definition of a "derivative" in the Implementing Regulations;

"Forms" means all the forms required by SNB Capital to be completed by the Client in order for the Client to be accepted as a Client of SNB Capital including but not limited to all account opening forms and documentation, such as, Know Your Customer documentation and a risk profiling questionnaire;

"Implementing Regulations" means the rules, regulations, instructions and procedures issued by the CMA for the implementation of provisions of the Capital Market Law including, for the avoidance of doubt, the Authorised Persons Regulations and Investment Funds Regulations as amended and re-enacted from time to time;

"Information" means all investment research reports, fundamental and technical analysis, market and exchange statistics and data, Securities quotes, Investments prices or rates,  recommendations and other similar items provided to the Client in any form or media, whether directly or indirectly, by or through SNB Capital, the internet (including the Online Service), any participating national securities exchange or association, and any other exchange, organisation, association or group of persons, including electronic communication networks, whether incorporated or not, that maintains or provides or facilitates trading or provides quotations for securities transactions and all information based thereon (each an "Information Provider");

"Investment Funds Regulations" means the Investment Funds Regulations made by the CMA pursuant to the Capital Market Law under Resolution Number 1–219 - 2006 dated 3/12/1427H as amended and re-enacted from time to time;

"Investments" means all Securities and Other Property;

"IVR" means Interactive Voice Response system;

"SNB" means the Saudi National Bank of Saudi Arabia;

"SNB Capital Platform" means SNB Capital's proprietary electronic trading platform as maintained, managed and/or updated by SNB Capital on the SNB Capital Website;

"SNB Capital Website" means SNB Capital's website as amended and/or updated from time to time;

"Online Services" means any services provided through the internet, including through the SNB Capital Platform, that allows the Client to, among other things, place orders to effect transactions in Investments, receive confirmations and account statements and receive and obtain Information;

"Other Property" means any cash in any currency, commodities of every nature or any rights or interests in the same and includes Murabaha and similar transactions;

"Securities" means any shares, stocks, debt instruments, debentures, bonds, warrants, certificates, units, futures, contracts for differences, long term insurance contracts, commercial paper and any right or interest in any of the foregoing including any instrument which falls within the definition of "securities" in the Implementing Regulations;

"Services" means Online Services, Telephone Services and the other services specified in clause 6.1(a)-(n);

"SMS" means short message service;

"Telephone Services" means services which allow the Client to effect transactions in Investments through the telephone or mobile device on either an automated (IVR) or dealer assisted basis; and

User ID” means a unique combination of letters and/or numbers as selected by a Client and which can be used to identify the Client and/or the Client’s transactions.

2.                  interpretation

2.1              Where the context so admits or requires words denoting the singular include the plural and vice versa and words denoting any gender include all genders.

2.2              Clause headings are purely for ease of reference and do not form part of or affect the interpretation of this Agreement.

2.3              References to Clauses and Schedules are to Clauses of and Schedules to this Agreement.

2.4              In the event of any inconsistency between the provisions of any Schedule hereto and the provisions of the main body of this Agreement, the latter shall prevail.

2.5              References to the terms "include" and "including" shall be interpreted without limitation, irrespective of whether certain instances of those words expressly state "without limitation" and other instances do not.

3.                  Commencement

3.1              This Agreement shall have immediate effect upon execution of the Agreement by the Client or acceptance by the Client of the Agreement by electronic means (including through any electronic communications device, such as a smartphone or a tablet). By clicking on the "I Accept" button at the end of this Agreement or by executing a hard copy of the Agreement, the Client confirms that he has read, understood and agrees to the Agreement.

3.2              This Agreement replaces any agreement that SNB Capital has with the Client for the purpose of:

(a)                 opening an Account with SNB Capital;

(b)               executing transactions in Saudi Securities listed on the Tadawul; and/or

(c)                executing transactions in Securities listed or admitted to trading on a market outside the Kingdom of Saudi Arabia.

The Client should therefore read this Agreement carefully and ensure that he understands the terms of this Agreement.

4.                  account opening

4.1              The Client shall open an Account with SNB Capital for the purposes of securities business including but not limited to, the purchase and sale of Securities on the Tadawul through the SNB Capital Platform. SNB Capital reserves the right to reject the Client's application to open an Account at SNB Capital’s absolute discretion and without providing any reason for such rejection.

4.2              Upon the opening of an Account, the Client shall create his own User ID and password for the purpose of accessing the Account and using the Online Services.

4.3              The Client shall maintain in the Account throughout the term of this Agreement and until the satisfaction of all liabilities and the settlement of all debts due to or relating in any way to SNB Capital, a minimum amount of funds as notified to the Client by SNB Capital from time to time (the “Minimum Amount”).

4.4              In the event that the Minimum Amount is increased or decreased by SNB Capital, SNB Capital shall notify the Client accordingly.

5.                  client classification

5.1              SNB Capital may request information from the Client regarding the Client's financial situation, investment knowledge and experience and investment objectives relevant to the services to be provided by SNB Capital to the Client. The Client agrees to provide SNB Capital all such information as may be required by SNB Capital which information shall be true and correct in every particular and the parties agree that SNB Capital shall be entitled to place its reliance on all such information provided by the Client to SNB Capital.

 

5.2              (1)  In general, the Client will be an “execution-only customer” (as defined in the Authorised Persons Regulations) of SNB Capital in respect of all securities business conducted by SNB Capital with the Client.   However, (a) based on information provided by the Client, SNB Capital may classify the Client as a “counterparty”, or (b) in accordance with (2) below, SNB Capital may classify the Client as a “customer”.

 

(2)  If the Client holds or invests in investment funds (within the meaning of the Investment Funds Regulations) managed by SNB Capital, the Client will automatically be designated as a “customer.”

 

(3)  At any time, SNB Capital may designate the Client as a “customer” within the meaning of the Authorised Persons Regulations, or as an “execution-only customer” or a “counterparty”.

 

(4)  SNB Capital shall always endeavour to give the Client high quality advice when it is agreed that SNB Capital shall provide such advice or when the same is required as part of SNB Capital’s Services to the Client.  SNB Capital will only give advice to a Client who has been designated as a “customer” or “counterparty” within the meaning of the Implementing Regulations.   The Client agrees that he shall never rely on any statement or opinion of any employee of SNB Capital unless that statement or opinion is given by SNB Capital in writing to the Client whilst the Client is under a designation of “customer” or “counterparty” within the meaning of applicable Implementing Regulations.

6.                  services

6.1              The terms of this Agreement shall apply to all of the Services provided to the Client by SNB Capital. The range of Services provided by SNB Capital is as follows:

(a)                Execution of trades in domestic Saudi Securities listed on the Tadawul;

(b)               Execution of trades in Securities listed or admitted to trading on a market outside the Kingdom of Saudi Arabia;

(c)                Services relating to the safe-keeping of Investments;

(d)               Advice on Investments;

(e)                Management of Investments;

(f)                Customer borrowing services specifically for trading purposes only;

(g)                Securities lending services;

(h)               Margin trading services;

(i)                 Option trading services;

(j)                 Derivative trading services;

(k)               Telephone Services through IVR where the Client effects transactions in Investments through the telephone on an automated basis;

(l)                 Telephone Services through the phone and fax where the Client effects transactions in Investments on a dealer assisted basis;

(m)             Arranging for or providing custody services; and

(n)               The provision of Investment research and other types of Information including through the SNB Capital Platform.

6.2              In relation to the Services specified in clauses 6.1(d) - (m) (inclusive) above, the Client must enter into a separate supplemental agreement with SNB Capital prior to the provision of any such Services to the Client.

6.3              SNB Capital may from time to time add to or limit the scope of the Services provided to the Client. This may include limitations on the Investments and markets in which the Client may trade. SNB Capital will notify the Client of such restrictions, if any. Such notices shall supplement and form part of this Agreement.

6.4              The Client acknowledges that SNB Capital may discontinue or block access to the Services on a temporary or permanent basis without notice to the Client as required or permitted by law or as SNB Capital may determine at its discretion, including if SNB Capital determines that the Client has breached this Agreement or any other agreement between the Client and SNB Capital.

7.                  ncb capital platform

7.1              The Client acknowledges and agrees that in order for the Client to access and use the Online Services through the SNB Capital Platform, the Client must:

(a)                have executed all requisite Forms and this Agreement;

(b)               use the User ID and password created by the Client when the Client opened the Account; and

(c)                have access to computer hardware and software and/or any electronic communications device, system or service which satisfies at least the minimum standards determined by SNB Capital at it sole discretion.

7.2              SNB Capital may change its security procedures at any time and SNB Capital will notify the Client of any new procedures that apply.

7.3              The Client may change his password in accordance with the procedures established by SNB Capital (which procedures may be varied by SNB Capital from time to time). If the Client forgets his User ID or password and is unable to access the SNB Capital Platform, the Client will be able to retrieve his User ID and/or obtain a new password through the SNB Capital Platform and by the procedures established by SNB Capital for doing the same. 

7.4              SNB Capital hereby grants to the Client, for the duration of this Agreement a licence to access the SNB Capital Platform and use the Services. This licence is revocable by SNB Capital, non-exclusive, non-sub-licensable, non-transferable and non-assignable. The Client agrees to use the Online Services through the SNB Capital Platform at all times strictly in accordance with the terms and conditions of this Agreement.

7.5              SNB Capital shall have sole and exclusive control of the SNB Capital Platform, and SNB Capital hereby reserves its sole and absolute right to modify at any time the design, appearance and content of the SNB Capital Platform.

7.6              The Client acknowledges that the Online Services may become unavailable or have reduced functionality or service quality from time to time due to various circumstances. Such circumstances may include without limitation, technical failure or problems with the SNB Capital Platform or with a third party (including Tadawul) or circumstances beyond the control of SNB Capital. In such circumstances, SNB Capital shall not be liable to the Client for any failure, interruption or delay in SNB Capital performing its duties under this Agreement or for the SNB Capital Platform not being operational or otherwise available for the Client's use.

7.7              Should the Client experience difficulties in accessing and using the SNB Capital Platform the Client may contact SNB Capital through the channels approved by SNB Capital.

8.                  orders and transactions

8.1              The Client authorises SNB Capital to accept and execute the Client's orders and instructions through the SNB Capital Platform and other channels as may be determined by SNB Capital and subject to the provisions of this Agreement and/or other supplemental agreements. SNB Capital reserves the right to refuse to accept or to cancel an order or instruction at is sole discretion.

8.2              An order effected through the SNB Capital Platform shall be made by clicking the visual or graphical "Confirm" button. The Client is permitted to place a request to SNB Capital to cancel an order after the Client has placed that order. The Client hereby acknowledges and agrees that SNB Capital may not be able to cancel an order placed by the Client including in circumstances where the cancellation request is not received by SNB Capital in sufficient time prior to the execution of the Client's order. SNB Capital, in its sole discretion, reserves the right not to act upon a cancellation request from the Client. SNB Capital shall not be liable for any losses in circumstances where it does not act on a cancellation request submitted by a Client. The Client shall assume full responsibility for all orders effected. An order effected through other channels shall be deemed to be received in accordance with the terms of the applicable supplemental agreement and may only be cancelled where permitted in accordance with the terms of the applicable supplemental agreement.

8.3              Subject to applicable laws and regulations, SNB Capital may aggregate the Client's orders with SNB Capital's own orders and orders of other clients. By combining the Client's orders with those of other clients SNB Capital must reasonably believe that this is in the overall best interests of its clients. However, aggregation may result in the Client obtaining a less favourable price in relation to a particular order.

8.4              SNB Capital will adhere to its best execution policy in respect of transactions which it undertakes for the Client and without prejudice to clause 8.3 above, SNB Capital shall take reasonable care to obtain the result which is the best available result for the Client.

8.5              The Client hereby acknowledges that all transactions using the Account shall be subject to:

(a)                the constitution, rules, regulations, customs and usage of the various securities exchanges or markets and their clearing house, if any, where transactions are executed by  SNB Capital; and

(b)               SNB Capital's internal procedures, review and approval.

9.                  cash basis

9.1              The Client hereby agrees that all transactions undertaken through the Account will be on a cash settlement basis unless the Client has entered into a margin trading agreement with SNB Capital. If the Client conducts a transaction for the purchase of Investments, the Client undertakes to have sufficient cash funds in the Account at the time the Client places an order. Likewise, if the Client conducts a transaction on a cash basis for the sale of Investments, the Client undertakes to have a sufficient quantity of such Investments in good delivery form in the Account at the time the Client places the sell order. 

9.2              If the Client fails to meet SNB Capital's settlement obligations in respect of any transaction by the relevant settlement date, SNB Capital may elect not to execute any transaction and SNB Capital is hereby authorised to liquidate any and all Investments in the Account, and to take any action it deems necessary or appropriate for the Client's protection and/or to remedy the Client's default.

10.              contract notes and statements of account

10.1          The Client understands and agrees that SNB Capital will provide the Client with contract notes confirming and describing the terms of each transaction in the Account, and with periodic statements of the Account during a stated period in accordance with SNB Capital's internal policy as in effect from time to time.

10.2          If the Client identifies any discrepancy, error or omission in any contract note or statement, the Client undertakes to notify SNB Capital of such matters in writing and in any event:

(a)                in relation to contract notes, no later than twenty four (24) hours from the date of issuance of the contract note; or

(b)               in relation to statements (for transactions in respect of which contract notes have not been issued), no later than fifteen (15) days from the date of issuance of the statement.

10.3          The Client agrees that all order confirmations, account statements and communications are truthful, accurate and complete, and that SNB Capital can rely conclusively on the Client's acceptance thereof, unless SNB Capital receives the Client's written objection within the time periods stipulated above. Notwithstanding the foregoing, the Client acknowledges that his continued use of the Online Services constitutes the Client's acceptance of the contents of all confirmations, account statements and all other communications relating to the Client's Investments and Account that the Client received prior to each such use of the Online Services. 

10.4          SNB Capital does not warrant that the values of Investments reported in the Account including in any confirmation or statement are accurate or current, or that such Investments could be sold or converted at the values reported.

11.              special commission arrangements

11.1          The Client acknowledges that SNB Capital is entitled to enter into special commission arrangements where services are received in addition to trade execution services from an intermediary in return for the commission paid on transactions directed through that intermediary. SNB Capital will only enter into a special commission arrangement if the following conditions are met or otherwise in accordance with the Implementing Regulations:

(a)                SNB Capital provides best execution to the Client in relation to the relevant transactions;

(b)               the goods or services received by SNB Capital may reasonably be regarded as being for the benefit of its clients; and

(c)                the amount of any fees or commissions paid to the provider of the goods or services are reasonable in the circumstances.

12.              custody

12.1          The Client's Investments may be held in the following ways:

(a)                Securities eligible for the Depositary Centre will be held in an account in the Client's name with the Depositary Centre;

(b)               where the Client has entered into a separate supplemental agreement with SNB Capital in accordance with clauses 6.2 and 6.1(m), the Client's Investments may be held by SNB Capital acting as custodian or a third party custodian; or

(c)                in respect of Investments held outside the Kingdom of Saudi Arabia, SNB Capital will arrange for a local custodian or broker to provide custody of the Client's Investments. In such cases, title to the Investment may be recorded in the name of the Client, the name of the local custodian or broker or in the name of SNB Capital.  

12.2          In respect of Investments held outside the Kingdom of Saudi Arabia, the Client acknowledges that there may be different settlement, legal and regulatory requirements in the relevant jurisdiction to those which apply in the Kingdom of Saudi Arabia, in particular in relation to the segregation of client assets. In particular, the Client's Investments may not be segregated from SNB Capital's own assets and may be subject to claims from SNB Capital's creditors in the event of SNB Capital’s failure.

12.3          SNB Capital (or the third party custodian or the latter's nominee or the relevant depository) may sign on behalf of the Client in order to transfer the Client's assets or certify the ownership of those assets to tax or other governmental authorities.

12.4          In the event that SNB Capital arranges for the custody of the Client’s Investments with SNB Capital’s custodians:

(a)        If the Client’s assets are not registered in the Client’s name, they will be registered in the name of a nominee owned or controlled by SNB Capital.

(b)        On behalf of the Client in respect of those Investments, SNB Capital shall be entitled to: (1) claim and receive dividends, commission payments and other entitlements; (2) exercise conversion and subscription rights; and (3) exercise voting rights including in the event of takeovers, other offers and capital reorganisations.

(c)           Except in the case of the fraud or wilful default of SNB Capital, SNB Capital shall not be responsible or liable in any way whatsoever for any loss or damage caused by the act or omission of any third party custodian. SNB Capital shall, at the cost and expense of the Client, exercise all legal rights, including the pursuit of legal action where necessary, against any third party custodian who may have caused loss or damage to the Client.

 

(d)           SNB Capital shall be obliged to obey the instructions only of the Client in relation to the Client’s Investments held in custody. If the Client wishes SNB Capital to carry out the instructions of his legally appointed representatives in relation to the Client’s Investment held in custody by SNB Capital, the Client must first satisfy the legal requirements of SNB Capital for the legal recognition of such representatives. Unless and until such requirements are fully satisfied, SNB Capital shall be under no duty and shall have no responsibility to carry out any instructions of such representatives.

 

(e)           Client Investments held by SNB Capital within its custody arrangements shall not be pledged or be subject to any lien, except in a case where such Investments are subject to a separate written agreement regarding securities lending, or in a case where the Client is liable to pay charges to SNB Capital or its custodians relating to the administration or custody of the Client’s assets.

 

12.5          The Client acknowledges and agrees that his Investments may be pooled with the Investments of other clients. The Client acknowledges and agrees he shall not have any rights to the redelivery of the same Investments as originally deposited with any custodian but will instead be entitled to:

(a)                Securities of the same number, class, denomination and issue as those originally deposited; or

(b)               Precious metals and commodities of the same type and amount.

The Client also acknowledges that his Investments or entitlements to the Investments may not be separately identifiable by certificates, other physical documents of title or electronic record. The Client agrees that in the event of the custodian’s default the Client may have to participate pro rata in any irreconcilable shortfall, which may occur.

13.              client money

13.1          SNB Capital will comply with the Client Money Rules set out in Part 7 of the Authorised Persons Regulations.

13.2          No commission is payable to the Client in respect of the Client money held in the Client Account.

13.3          The Client's money will be segregated and the Client hereby agrees and accepts that the Client's money may be held in a client account with Saudi National Bank or such other local bank in the Kingdom of Saudi Arabia separately from the money and the assets of SNB Capital as SNB Capital may determine in its sole discretion except to the extent otherwise provided in this Agreement. The Client understands that Saudi National Bank is an affiliate of SNB Capital.

13.4          The Client's money may be held with an overseas bank if this is necessary for the settlement of a transaction in Securities outside the Kingdom of Saudi Arabia. The Client hereby agrees and consents to his money being held outside the Kingdom of Saudi Arabia as may be deemed necessary by SNB Capital in compliance with the Authorised Persons Regulations.

13.5          The legal and regulatory regime applicable to banks and others holding client money outside the Kingdom of Saudi Arabia may be different to that which applies in the Kingdom of Saudi Arabia. Therefore, such money may not benefit from protections equivalent to those that would exist in respect of client money held within the Kingdom of Saudi Arabia.

13.6          The Client's money will cease to be client money for which SNB Capital is responsible if it is paid:

(a)                to the Client;

(b)               to a third party on the instructions of the Client;

(c)                into a bank account in the name of the Client (not being an account which is also in the name of SNB Capital);

(d)               to SNB Capital, where it is lawfully due and payable to SNB Capital; or

(e)                in such other circumstances as may be permitted under the Implementing Regulations.

14.              contingent liability securities

14.1          Prior to effecting transactions in Derivatives including Contingent Liability Securities the Client must enter into a separate Derivatives trading agreement with SNB Capital. In order for SNB Capital to provide margin trading facilities to the Client, the Client must enter into a separate margin trading agreement with SNB Capital. SNB Capital may refuse to enter into any such arrangements at its absolute and sole discretion.

14.2          Where the Client has effected transactions in Derivatives including Contingent Liability Securities or has otherwise entered into transactions that may give rise to a contingent liability on the part of the Client, SNB Capital may settle or close out such transactions without further reference to the Client where the Client is not in compliance with his obligations in respect of such transactions (whether under this Agreement or otherwise). SNB Capital may debit the Account with any sums required to pay or supplement any deposit or collateral in support of any such transaction.

14.3          The Client hereby acknowledges that contingent liability transactions, including margin transactions, may require the Client to make additional payments in respect of such transactions.

14.4          If the Client trades in futures, contracts for differences or sells or writes options, the Client may sustain a total loss of the margin the Client deposits with SNB Capital to establish or maintain a position.  If the market moves against the Client, the Client may be called upon to pay substantial additional margin at short notice to maintain the position.  If the Client fails to do so within the time required, the Client's position may be liquidated at a loss and the Client will be responsible for the resulting deficit. Even if a transaction is not margined, it may still carry an obligation to make further payments in certain circumstances over and above any amount paid when the Client entered the contract.

15.              use of correspondents

15.1          The Client hereby authorises SNB Capital in SNB Capital’s absolute discretion to retain from time to time in various jurisdictions, exchanges and markets, one or more Correspondents to provide services relating to the Client's Investments and the Account. The Client hereby acknowledges that SNB Capital is not acting as an agent of any Correspondent. 

15.2          The Client hereby acknowledges and agrees that Correspondents may act, among other things, as commercial bankers, investment bankers, brokers, dealers, market makers, clearing agents, depositories, custodians, trustees, administrators, automatic data processing vendors, proxy processing agents, transfer agents, investment pricing services, research houses, or otherwise for the purpose of servicing the Account, and that such persons may in turn at their absolute discretion elect to use the services of other third parties and/or their affiliates and correspondents in providing such services.

15.3          The Client acknowledges and agrees that any right SNB Capital may have in relation to the Client (whether under this Agreement or otherwise) may be assigned to the Correspondent, without further notice to the Client.

15.4          The Client acknowledges and agrees that SNB Capital may change Correspondents from time to time in SNB Capital’s sole discretion without prior notice to the Client.

15.5          The Client hereby authorises SNB Capital to disclose to the Correspondents information regarding the Client as may be required under any relevant laws, regulations or rules, or the regulations or rules of any applicable exchange (including without limitation to rule 382 of the New York Stock Exchange). The Client hereby agrees to provide a Correspondent (through SNB Capital) with any information and/or statements in the prescribed form required by the rules and regulations of any applicable exchanges.  

15.6          The Client hereby agrees that Correspondents acting in their capacity as the executing and clearing party or broker of the Client's orders and instructions may open accounts in the Client's name directly, maintain the records of the Client's accounts and may hold the Client's Investments, in whole or in part, in the Correspondent's name.

15.7          The names and addresses of Correspondents and the nature of SNB Capital's relationship with such Correspondents may be disclosed to the Client as SNB Capital deems necessary or as required by law. If the Client has any objections to any one or more of such Correspondents, or towards the nature of the Client's relation with such Correspondent, the Client may notify SNB Capital in writing of his objections no later than fifteen (15) calendar days from receipt of such disclosure from SNB Capital to the Client provided that the Client will be bound by any transaction(s) conducted by the Client from the date of such a disclosure by SNB Capital until the period ending with the date on which the Client provided notice to SNB Capital referred to above. 

15.8          The Client accepts that notices concerning the Account by Correspondents will usually be sent to the Client by SNB Capital (without liability on the part of SNB Capital), although (and without prejudice to clause 15.9 below) the Client acknowledges that such notices may be sent directly from a Correspondent to the Client with or without duplicate notice to SNB Capital if market conditions, time constraints so require, or if the Correspondent determines in its sole discretion that other circumstances so require.

15.9          The Client agrees that all orders and instructions regarding the Account will at all times be directed only to SNB Capital, and not to any Correspondent.

15.10      The Client agrees that neither SNB Capital, its Correspondents nor the issuer of any securities held in the Account will be required to forward to the Client any notice for the attendance or voting at any shareholder meetings, the appointment of proxies or any other report or information from the issuer with respect to any Security held in the Account unless the Client specifically requests such notices in writing, in which case the Client agrees to pay all costs and expenses incurred by SNB Capital in forwarding such notices and information to the Client.

15.11      The Client acknowledges that Correspondents may be located in jurisdictions other than the Kingdom of Saudi Arabia and therefore may not be subject to the laws, rules and/or regulations of the Kingdom of Saudi Arabia.

16.              risk statement

16.1          The Client hereby represents and warrants that he has fully reviewed the disclosure of risks as set out in Schedule 1 to this Agreement with particular reference to the risks relating to the internet and use of the Online Services.

16.2          The Client hereby represents and warrants that he understands, acknowledges and accepts all risks associated with the use of the Services including but not limited to those risks set out in Schedule 1.

17.              warranties, representations and undertakings

17.1          The Client acknowledges and warrants that the Client shall be the sole and exclusive owner and user of the User ID and password used to access the SNB Capital Platform.

17.2          The Client hereby represents that he is of legal age, with the full legal capacity to open an Account and enter into this Agreement. The Client hereby represents that he is not aware of any reason, related to the Client's capacity or otherwise, that would prohibit or disqualify the Client from opening an Account, entering into this Agreement, or transacting in any Investments. 

17.3          The Client represents and warrants that all information given and stated in relation to his application made to SNB Capital for the opening of the Account and/ or for maintaining it is complete and correct in every particular and that no information has been withheld.

17.4          The Client agrees that he will abide by any rules or procedures adopted by SNB Capital or any Information Provider in connection with the use of the Online Services through the SNB Capital Platform.

17.5          The Client shall not (and shall not permit any third party) to copy, use, analyse, modify, decompile, disassemble, reverse engineer, translate or convert any software provided to the Client in connection with the use of the Online Services on the SNB Capital Platform or distribute the software or the SNB Capital Platform to any third party.

17.6          The Client may not sell, lease, license or provide any Service made available to the Client or otherwise provided through the SNB Capital Platform to any third party.

17.7          The Client warrants and undertakes that he will not by act or omission engage in market abuse or require or encourage another person to do so. Market abuse includes distorting and/or misleading the market or taking unfair advantage of the market by use of inside information, for example, transactions which provide a false appearance of trading or transactions aimed at improperly influencing the price of a security. The Client agrees that he will familiarise himself with the Implementing Regulations relating to market abuse and insider dealing prior to utilising any of the Services and will at all times comply with such regulations.

17.8          The Client warrants and undertakes that he will not participate in money laundering or terrorist financing operations and shall not use the Account or the Services provided by SNB Capital to the Client to do so.

17.9          The Client hereby undertakes to abide by the rules of any securities association, registered securities exchange or clearing organisation whenever and wherever the Client transacts in Investments, including trading limits relating to price, quantity or type of Investments, the number of trades or open or exercisable Investments or positions, and any applicable limits relating to margin or options.

17.10      The Client hereby represents that, except as otherwise disclosed to SNB Capital in writing, the Client is not employed by (i) any securities exchange, (ii) any corporation or company which owns a majority of the capital stock or shares, (iii) any member firm or member corporation or company of any exchange or (iv) any corporation, firm or individual engaged in the business of dealing either as broker or as principal in securities, bills of exchange, acceptances or other forms of commercial paper.

17.11      The Client hereby acknowledges that it is the Client's sole responsibility to understand all of the relevant characteristics and consequences of each order, trade, transaction and/or instruction the Client places with SNB Capital.  The Client agrees that he is solely responsible for being fully aware of and understanding all the rights, terms, obligations, characteristics, nature, risks and financial hazards of the Investments held in the Account, and all of the rules, regulations, mechanisms, characteristics and nature of the markets and exchanges where they are traded.

18.              liability and indemnity

18.1          SNB Capital accepts liability for direct loss to the Client arising only from SNB Capital's gross negligence, fraud or wilful neglect.

18.2          SNB Capital makes no express or implied representations or warranties regarding the usability, condition or operation of the SNB Capital Platform. Further, SNB Capital does not warrant that access to or use of the SNB Capital Platform will be uninterrupted or error free or that the SNB Capital Platform will meet any particular criteria of performance quality.

18.3          Notwithstanding clause 18.1, SNB Capital shall in no circumstances be liable to the Client for:

(a)                any loss of opportunity, whereby the value of an Investment effected could have increased, or for any decline in the value of such an Investment;

(b)               any losses and/or liabilities that the Client may incur from any acts or omissions of Correspondents or any other third party appointed by SNB Capital to assist in the provision of Services;

(c)                any losses that the Client may incur arising from the default, insolvency or bankruptcy of any Correspondent;

(d)               any loss or damage that the Client may incur due to delays in reactivating the Online Services where the Client has lost his User ID and/or password;

(e)                any loss or damage that the Client may incur on the grounds that this Agreement or any transactions were made electronically;

(f)                the taxation consequences of any transaction, nor for any taxation charges arising for any reason;

(g)                any diminution in the value of any currency in the Account for any reason;

(h)               any losses resulting from the liquidation of any and all Investments in the Account, whether due to the Client's failure to satisfy SNB Capital's initial or maintenance margin requirements (if applicable) in a timely fashion or the Client's failure to meet any settlement or other obligation when due or otherwise;

(i)                 any losses resulting from the Client's failure to be fully aware of the rights, terms, obligations, characteristics, nature, risks and financial hazards of the Investments or the rules, regulations, mechanisms, characteristics and/or nature of the markets and exchanges where such Investments are traded, or the Client's failure to take any prudent or appropriate action regarding such Investments or the Account in a timely fashion;

(j)                 any losses resulting from the Client investing or trading in Securities or Other Property that fails to satisfy the Client's investment objectives or that are not commensurate with the Client's risk tolerance or financial capability;

(k)               any failure, interruption or delay in SNB Capital performing its duties under this Agreement due to a breakdown, malfunction of any telecommunication, electronic communications device, computer services or systems externally or equipment or software including but not limited to, the breakdown or failure of any clearing system used in connection with the Services;

(l)                 the SNB Capital Platform not being operational or otherwise unavailable for the Client's use due to servicing, hardware malfunction, software defect, service or transmission interruption or other cause;

(m)             any failure, interruption or delay due to postal delays, unauthorised access, theft, earthquakes, war or other hostilities, terrorist activity, civil unrest or interference (including where caused by severe or abnormal weather conditions); or

(n)               any inaccuracy or incompleteness of Information provided or made available to the Client including (without limitation) Information originating from or based on Information or data provided by third parties.

18.4          SNB Capital will not be required to do any act which in its opinion would infringe applicable laws, regulations, rules, customs and practices or SNB Capital’s own internal policies and SNB Capital shall not be liable for any loss or any other consequence of SNB Capital’s act or omission made pursuant to this clause 18.4.

18.5          The Client hereby agrees to indemnify SNB Capital in full against any liability, loss, charge, demand, proceedings, cost or expenses, to the fullest extent permitted by applicable law which SNB Capital may suffer, pay or incur as a result of or in connection with the performance by SNB Capital of its obligations under this Agreement and the provision of the Services including but not limited to;

(a)                SNB Capital acting or omitting or refusing to act on an order or instruction from the Client;

(b)               the accuracy, completeness or timeliness of any and all Information provided to the Client by SNB Capital or any other Information Provider; or

(c)                any and all charges, costs, expenses, claims or demands of any kind imposed on SNB Capital by any Correspondent arising from the Client's Investments, transactions, orders, instructions, activities or lack thereof in the Account.

The Client agrees to co-operate with SNB Capital to the fullest extent possible in the prosecution or defence of any action or proceeding brought by or against SNB Capital against or by any third party in relation to any Services or any transactions in any Investments.

18.6          For the avoidance of doubt, the Client shall not be obliged to indemnify SNB Capital for any direct loss arising from SNB Capital's gross negligence, fraud or wilful neglect.

18.7          The indemnity in clause 18.5 shall survive the termination of this Agreement.

19.              foreign currency

19.1          If the currency of the Account is a currency other than Saudi Riyals, credit balances may be deposited in the name of SNB Capital, but at the Client’s risk, with banks in or outside the country of such currency. Transfers of credit balances in foreign currencies from the Account may be made by such means as are reasonably satisfactory to SNB Capital, subject always to applicable laws and/or regulations.

19.2          The Client accepts the risk of all legal or administrative restrictions that may apply with respect to the exchange or transfer of any currency at any time. The Client also agrees to bear all taxes, duties, imposts and other charges that may be imposed by any jurisdiction on the exchange or transmission of any foreign currency.

19.3          Should the Client engage in any transaction in any currency other than Saudi Riyals, the Client acknowledges and agrees that any profit or loss resulting from any fluctuation in the exchange rate of such currency shall be for the Client's account. 

19.4          The Client agrees that SNB Capital is entitled, without notice to the Client, to make any currency conversion it considers necessary or desirable for the purposes of enforcing its rights or performing its obligations under this Agreement in any manner and at rates of exchange as SNB Capital may determine in its sole discretion.

20.              information

20.1          The Information made available to the Client is incidental to the Client's relationship with SNB Capital. It is provided solely for information to assist the Client to make his own investment decisions and does not amount to advice.

20.2          The Client hereby undertakes and agrees to use all Information made available to the Client only for individual use. The Client agrees not to reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit any Information in any manner without the express prior written consent of SNB Capital, or to use any Information for any unlawful purpose.

20.3          The Client agrees to comply with reasonable requests from SNB Capital or any other Information Provider concerning the protection of SNB Capital's or any Information Provider’s intellectual property rights. The Client shall not delete copyright or other intellectual property rights notices from any Information, including printouts of electronically accessed materials. The Client agrees that if SNB Capital or any other Information Provider determines that the Client has misappropriated or misused any Information or otherwise breached this Agreement, SNB Capital may terminate this Agreement.

21.              records

21.1          The Client hereby agrees that SNB Capital may;

(a)                maintain records including any notifications, contract notes, statements of account and other records relating to the Account, whether in physical or electronic form;

(b)               record the Client's telephone conversations with SNB Capital;

(c)                record and monitor the Client's electronic communications with SNB Capital; and

(d)               maintain all such records for any period as SNB Capital determines in accordance with the applicable Implementing Regulations. 

21.2          The Client further acknowledges and agrees that SNB Capital's records may be considered by the CMA to be conclusive and binding on the Client in any dispute between the parties to this Agreement.

22.              confidentiality

22.1          SNB Capital undertakes to keep all information it receives in connection with the Services as confidential, and not to disclose any such information to any third party except as permitted under the terms of this Agreement or as required or permitted by law or the Implementing Regulations.

22.2          The Client hereby acknowledges and agrees that SNB Capital may:

(a)                share any information received from the Client in connection with this Agreement or the Services with Correspondents, The Saudi National Bank, any subsidiary or affiliate of SNB Capital, any member of The Saudi National Bank group of companies, SNB Capital's professional indemnity insurers or SNB Capital’s professional advisors;

(b)               disclose and otherwise freely use information which is or becomes publicly available;

(c)                disclose information to any third party where the Client has provided prior written consent;

(d)               be required to disclose Client information from time to time to Government or judicial bodies, regulators or similar agencies but will only do so under proper authority; or

(e)                update, amend or change the details relating to the Client or any other information in connection with the Client that is sent to or held with or otherwise recorded at the Tadawul, based on the “know your customer” information provided by the Customer to SNB Capital or any other information provided by the Customer to SNB Capital pursuant to the terms of this Agreement; or

(f)                disclose information where SNB Capital may otherwise be permitted by the Implementing Regulations.

22.3          The Client hereby agrees to keep all information he receives in connection with the Services confidential and not to disclose any such information to any third party except as permitted or required by law or Implementing Regulations.

23.              payment for services

23.1          SNB Capital shall charge such fees, commission, charges in respect of the Services provided under the terms of this Agreement and/or any supplemental agreements. The current standard fees, commission and charges payable under this Agreement are set out in Schedule 2. The fees payable under any supplemental agreement will be set out in the Schedule to that agreement. All such fees, commission and charges shall be subject to change from time to time.

23.2          SNB Capital shall notify the Client of any change to the fees, commission and/or charges payable from time to time under the terms of this Agreement and/or any supplemental agreements. By continuing to use the Services, the Client will be deemed to have accepted the revised fees, commission or charges.

23.3          In addition to its charges or fees, SNB Capital may be required to pay on the Client's behalf duties, statutory charges and other expenses as may be applicable in respect of the Services.

23.4          The Client hereby authorises SNB Capital to realise any Investment that may be held in the Account should there be insufficient cash available to settle any outstanding fee, charge or commission.

23.5          SNB Capital shall be entitled at its sole discretion to:

(a)                debit the Account with any amount due by the Client to SNB Capital under the terms of this Agreement and/or any supplemental agreements (including expenses or taxes incurred on the Client's behalf) as well as other agreed fees and expenses; and

23.6          deduct or withhold such fees, charges, expenses from any amount received by SNB Capital for the Client's account or any amount payable by SNB Capital to the Client.

24.              notices and communications

24.1          Any notices, contract notes, statements or other communications to the Client may be given by SNB Capital in writing, sent by registered mail, posted through the SNB Capital Platform or by electronic medium (electronic mail or SMS) to the address and numbers provided by the Client to SNB Capital from time to time. However, the preferred method of communication will be by electronic medium. Any notices and communications sent to the Client by SNB Capital will be deemed to have been properly given:

(a)                if sent by registered mail to the address last notified by the Client to SNB Capital and upon delivery at such address;

(b)               if provided through the SNB Capital Platform, as soon as the notice or other communication is published on the SNB Capital Platform; or

(c)                if sent by email or by SMS, one hour after SNB Capital transmitted it to the email address or phone number last notified by the Client and verified by SNB Capital.

24.2          If the Client wishes to change any of his contact details then prior written notice will be given by the Client to SNB Capital through the channels approved by SNB Capital.

24.3          With the exception of the time periods set out in clause 10.2, all notices, instructions or other communications given by the Client to SNB Capital shall be primarily given or notified in writing by electronic mail to the email address provided to the Client by SNB Capital for such purpose from time to time or by use of the “Contact Us” button or function located on the SNB Capital Website (as determined by SNB Capital in its sole discretion). However, depending on the Services provided to the Client, the Client may also be permitted (based on the terms and conditions applicable to such Services) to provide notices, instructions or other communications to SNB Capital by phone, fax or in person.

24.4          All notices, instructions or other communications sent to SNB Capital by the Client via the SNB Capital Website or electronic email will be deemed to have been properly given one hour after the Client transmitted the notice, instruction or communication to the email address provided by SNB Capital. All notices, instructions or other communications sent to SNB Capital by the Client by registered mail will be deemed to have been properly given upon delivery at SNB Capital's registered office.

24.5          SNB Capital may decline to accept or act upon any notice, instruction or other communication received from the Client at its sole discretion.

25.              inactive account

If the Client has not traded using his Account or otherwise has not accessed or used it for a continuous period of one hundred and eighty (180) days (the “Inactive Period”) the Account shall be deemed to be inactive. Once the Client's Account has been deemed inactive, SNB Capital will be entitled to charge the Client a maintenance fee (the "Inactive Account Fee"). SNB Capital may deduct an amount up to the Inactive Account Fee from the balance in the Client's Account commencing on the last day of the Inactive Period and then every thirty (30) days thereafter in accordance with the Inactive Account Fee schedule which is available on SNB Capital's Website. All fees and charges (including the Inactive Account Fee) are subject to change by SNB Capital from time to time.

26.              Termination

26.1          This Agreement may be terminated by the Client for any reason by giving thirty (30) days prior notice in writing by electronic mail or, if the Client subscribes to Telephone Services, then by registered mail in accordance with clause 24.3 and 24.4.

26.2          This Agreement may be terminated by SNB Capital for any reason at any time by giving notice in accordance with clause 24.

26.3          Where termination occurs, SNB Capital shall be entitled, at its sole discretion, to terminate and liquidate any transactions entered into which are then outstanding.

26.4          The Client shall remain liable for prompt settlement of all outstanding transactions, fees, charges and obligations related to all of the Services provided by SNB Capital prior to termination. No penalty or other additional payment will be payable by the Client or SNB Capital in respect of the termination.

26.5          Upon termination, SNB Capital shall account to any custodian designated by the Client in writing to SNB Capital within seven (7) Business Days of such termination (and failing any such designation, to the Client) for all monies and Investments then held by SNB Capital pursuant to the terms of this Agreement.

26.6          If SNB Capital has given notice to terminate this Agreement and has received no notice from the Client with respect to the disposition of the Investments or has been unable to contact the Client for a period of one year from the date of the notice of termination, SNB Capital shall be entitled to sell the Investments in the market at the best price SNB Capital considers to be reasonably obtainable, whereupon the Client's only right against SNB Capital shall be an entitlement to claim a sum equal to the net proceeds of sale after deduction of the dealing costs and any outstanding fees owed to SNB Capital.

27.              liquidation

27.1          At any time after SNB Capital has, in its sole discretion, determined that the Client has not performed or is unlikely to perform any of his obligations to SNB Capital, SNB Capital may without reference or notice to the Client:

(a)                without being liable for any resulting loss or diminution in value, treat any or all outstanding transactions as having been immediately cancelled and terminated; and/or

(b)               without being liable for any resulting loss or diminution in value, sell such of the Client's Investments held by SNB Capital as it in its sole discretion deems appropriate; and/or

(c)                without being liable for any resulting loss or diminution in value, close out, replace or reverse any such transaction, enter into any other transaction or take, or refrain from taking, such action at such time or times in such manner as SNB Capital in its sole discretion, consider necessary or appropriate to cover, reduce, eliminate its loss or liability under or in respect of a transaction, position or commitment undertaken for the Client and to pay any outstanding amounts due and payable from the Client to SNB Capital.

28.              right to realise assets

If the Client fails to pay when due all sums due to (i) SNB Capital, or (ii) The Saudi National Bank, or (iii) any subsidiary, parent or affiliate of SNB Capital or any member of The Saudi National Bank group of companies, then SNB Capital shall be entitled, without prior notice to the Client, to direct the custodian or where SNB Capital acts as custodian to retain and/or realise any assets in the Account as may be required to pay any such outstanding liabilities of the Client.

29.              SET OFF AND LIEN

29.1          SNB Capital shall be entitled at any time and without notice to the Client, to retain or make deductions from or set off amounts or credit balances which SNB Capital may owe to the Client or is holding for the Client in order to meet any liabilities which the Client may have incurred or SNB Capital may have incurred on the Client's behalf.

29.2          The Client acknowledges and agrees that all Investments now or hereafter held, carried or maintained by SNB Capital, directly or indirectly, for any purpose in or for any account in which the Client has an interest, shall constitute security for the payment of any liability or indebtedness of the Client to SNB Capital, and are subject to a continuing general lien and security interest in SNB Capital's favour for the discharge of all of the Client's indebtedness and other obligations to SNB Capital, without regard to SNB Capital having made any advances in connection with such Investments and without regard to the number of accounts the Client may have with SNB Capital.

29.3          SNB Capital shall have the right to transfer Investments so held to SNB Capital or to others whenever SNB Capital considers that such a transfer is necessary for the Client's protection and/or to remedy the Client's default. In enforcing the lien and other rights and remedies hereunder, SNB Capital shall have absolute discretion to determine which Investments are to be sold and which contracts are to be closed notwithstanding any instructions from the Client to the contrary.

29.4          The Client hereby authorises SNB Capital in SNB Capital’s absolute discretion to lend or to pledge, without notice to the Client, any and all of the Investments now or hereafter held in any  account, or maintained or carried by SNB Capital or in SNB Capital's possession, either separately or in common with other such Investments, for any amount due in any account or such greater amount as SNB Capital may deem appropriate, and SNB Capital may do so without retaining in SNB Capital's possession or control for delivery a like amount of similar Investments. The Client understands that such loans and pledges could limit the Client's ability to exercise voting rights in whole or in part with respect to the Investments lent or pledged. In addition, the Client understands that SNB Capital may receive and retain certain benefits from such activity to which the Client will not be entitled.

30.              succession

30.1          The Client agrees that this Agreement shall be binding upon the Client, his heirs, executors, administrators, personal representatives and successors. This Agreement shall not automatically terminate on the Client’s death.

30.2          Notwithstanding the above, SNB Capital shall be entitled at its sole discretion to freeze transactions on the Account and to decline to accept instructions or orders in respect of the Account pending receipt of a court order or in SNB Capital's sole and absolute discretion, signed instructions by the Client's heirs, executors, administrator, personal representatives of the Account in a form satisfactory to SNB Capital.

31.              non-waiver

Any failure to exercise or any delay in exercising a right, power or remedy provided by the terms of this Agreement or at law will not constitute a waiver of or bar to the enforcement or exercise of the right, power or remedy or a waiver or bar to the enforcement or exercise of other rights, powers or remedies. No single or partial exercise of a right, power or remedy provided by law or under the terms of this Agreement will preclude the exercise of any other right, power or remedy.

32.              conflict of Interests

Subject to all applicable laws, rules and regulations, the Client hereby accepts that SNB Capital and its affiliates may, from time to time:

(a)                have a position in Investments held, purchased and/or sold for the Client’s Account;

(b)               purchase and/or sell such Investment for its other clients;

(c)                have a business relationship with another person or other persons whose Investments are held, purchased and/or sold for the Client’s account;

(d)               act as principal in a transaction with the Client;

(e)                manage funds which effect transactions in Investments held, purchased and/or sold for the Account;

(f)                provide advisory services (including in relation to mergers and acquisitions) to issuers of Investments held in, purchased and/or sold for the Account;

(g)                provide advisory services to other persons (including in relation to mergers and acquisitions) that relate to or may otherwise impact Investments held in, purchased and/or sold for the Account;

(h)               issue Information including research reports, analysis or advice to other clients or the market in general that relate to or may otherwise impact Investments held in, purchased and/or sold for the Account; and

(i)                 have other relationships or provide other services which may relate or otherwise impact Investments held in, purchased and/or sold for the Account.

32.2          The Client accepts and agrees that:

(a)                SNB Capital shall have no obligation to disclose to the Client any information regarding the transactions, relationships or services referred to in clause 32.1 above; and

(b)               such transactions, relationships or services may be adverse to the interests of the Client.

33.              RIGHT TO rectifY

The Client hereby authorises SNB Capital to rectify at any time SNB Capital deems appropriate any and all deposits that SNB Capital determines in its absolute discretion have been made to the Account in error, including by making debit entries and adjustments to any credit entries made to the Account in error.

34.              anti-money laundering

34.1          As a result of SNB Capital's responsibilities under applicable anti-money laundering regulations, SNB Capital may freeze all transactions on the Account where SNB Capital, in its sole discretion, considers that the Know Your Customer information provided by the Client is no longer valid or up to date or it otherwise considers it necessary to do so to comply with applicable regulations or instructions from regulators.

34.2          Correspondents may require information regarding the Client for anti-money laundering purposes. The Client hereby authorises SNB Capital to provide such information on behalf of the Client to any Correspondent in whichever jurisdiction required. Should a Correspondent require additional information regarding the Client for anti-money laundering purposes which is not available to SNB Capital, the Client hereby agrees to provide such information which SNB Capital will deliver to the Correspondent.

34.3          The Client hereby agrees to provide SNB Capital with updated Know Your Customer information on a regular basis and at least annually.

35.              novation of securities agreements with national commercial bank

35.1          This clause shall apply to all contracts, agreements and powers of attorney the Client may have with SNB in connection with the provision of services relating to securities or investments, as at the date of the acceptance by the Client of these General Terms of Business (the “SNB Agreements”). By entering into this Agreement, the Client agrees and accepts that all the SNB Agreements shall continue in full force and effect in accordance with their respective terms, except that SNB Capital shall replace SNB as the contracting party in every such SNB Agreement for the purpose of the performance by SNB Capital of all such services. The Client hereby authorises SNB Capital, in the name of the Client and on the Client’s behalf, to do all additional and formal and legal acts that may be necessary to complete the transfer of SNB’s rights and obligations to SNB Capital in the SNB Agreements. Upon and as of the date of such transfer:

(a)                SNB Capital hereby agrees that it shall fulfil all the obligations, and shall assume all the rights, of SNB in the SNB Agreements as a full contracting party; and

(b)               the Client hereby agrees that he shall release SNB from all obligations and liabilities arising out of the SNB Agreements so transferred.

35.2          In respect of any electronic, internet or on-line transaction or customer registration process, the Client hereby authorises SNB Capital to reproduce any signature the Client may already have on file with SNB, and agrees that SNB Capital may treat that reproduced signature as an original signature for all purposes and agreements between the Client and SNB Capital.

36.              amendments

36.1          This Agreement may be amended by SNB Capital from time to time.

36.2          SNB Capital shall notify the Client of any amendment of the Agreement. By continuing to use the Services, the Client will be deemed to have accepted the amended version of the Agreement.

36.3          A certificate signed by the administrator responsible for the maintenance of the SNB Capital Platform shall be evidence of the date of publication and content of the current version and all previous versions of the Agreement.

37.              entire agreement

Subject to the provisions of any supplemental agreements entered into by the Client in accordance with clause 6 above, this Agreement contains the whole agreement between SNB Capital and the Client relating to securities business and supersedes any previous arrangement, understanding or agreement between them relating to the opening of an Account with SNB Capital, the execution of trades in domestic Saudi Securities on the Tadawul and/or the execution of trades in Securities listed or admitted to trading on a market outside the Kingdom of Saudi Arabia.

38.              third party rights

With the exception of clause 28, this Agreement shall not create or give rise to, nor shall it be intended to create or give rise to, any third party rights. No third party shall have any right to enforce or rely on any provision in this Agreement which does not confer a specific right or benefit on said third party. The application of any leg­islation giving to or conferring on third parties contractual or other rights in connection with this Agreement shall be excluded.

39.              power of attorney

39.1          The Client hereby irrevocably appoints SNB Capital with full power of delegation and substitution as the Client's lawful attorney-in-fact to the fullest extent permitted by law to act on the Client's behalf and in the Client's interest for the purpose of carrying out the Services under this Agreement including without limitation to taking any action and executing and delivering all agreements, deeds and instruments that SNB Capital deems necessary or advisable to carry out the Services under this Agreement. SNB Capital shall have the right, from time to time in its sole discretion and without notice to the Client (unless such notice is otherwise required by law or regulation applicable to such accounts), to;

(a)                open, close and transfer accounts on the Client's behalf with Correspondents, including completing all "ACAT" and other account transfer forms;

(b)               comply with all legal and regulatory requirements in all relevant jurisdictions, including completing and filing all tax forms and filings; and

(c)                enter into "hold-mail" or similar arrangements with Correspondents to permit SNB Capital to accept all communications from such persons on the Client's behalf. 

Such power may be exercised by any officer of SNB Capital.

40.              severance

If any provision or part of any provision of this Agreement becomes invalid, void, voidable or unenforceable or contravenes any applicable regulations, that provision or part will be deemed not to form part of this Agreement. The remaining clauses will not be affected.

41.              disputes & complaInts

41.1          The Client is encouraged to give his feedback at any time to SNB Capital if his expectations of SNB Capital’s services or execution are not met. If the needs of the Client are not dealt with by SNB Capital in a timely or appropriate fashion, the Client must follow the following procedure:

(a)                In the event of an alleged breach of this Agreement or any other agreement by SNB Capital, the Client shall submit to the Head of Client Complaints Unit of SNB Capital a complaint in writing specifying the particulars of the act or omission that is the subject of the complaint, the surrounding circumstances, and the remedy sought by the Client. Upon receipt of such complaint, the SNB Capital Head of Client Complaints Unit, or his acting deputy, shall act on the complaint within three (3) Business Days. SNB Capital shall contact the Client within this time period if SNB Capital considers that it requires more time to consider the complaint. In any event, SNB Capital shall upon receipt and consideration of the complaint shall advise the Client of the action taken on the Client’s complaint shortly thereafter.

(b)               If the Client does not agree with the action taken by the SNB Capital Head of Client Complaints Unit, the Client may appeal the result to the management of SNB Capital, which shall act on the appeal within thirty (30) days following receipt thereof, and advise the Client of the results thereof shortly thereafter.

41.2          The parties will seek to resolve any dispute arising out of or in connection with this Agreement and the matters contemplated herein amicably. In the event that a dispute cannot be settled amicably within thirty (30) days of notice been given pursuant to Clause 24.1 above by and to any party, the parties hereby agree that such dispute shall be settled by the Committee for the Resolution of Securities Disputes in the Kingdom of Saudi Arabia.

42.              governing law

This Agreement shall be governed by the laws of the Kingdom of Saudi Arabia.

43.              language

The Agreement has been drafted in both Arabic and English. SNB Capital and the Client hereby agree that although the Arabic text will generally govern, the English text shall be taken into account in order to clarify any ambiguity in the Arabic text or to resolve any disagreement as to the meaning of the terms and conditions of this Agreement.

Schedule 1 (risk disclosures)

1.1              The Client recognises and fully accepts that:

(a)                investing in Securities and Other Property carries inherent risks of loss as well as opportunities for gains and potential unlimited liability;

(b)               Investments held and transacted in the Account are subject to market fluctuations;

(c)                the value of the Account may fall as well as rise, that upon the closing or liquidation of the Account, the Client may not receive back the amounts invested, and that the Client's liabilities may exceed the amount invested; 

(d)               under certain market conditions it may be difficult or impossible to liquidate a position, and that a "stop-loss", "stop-limit" or other order will not necessarily limit the Client's losses because market conditions may make it impossible to execute such orders;

(e)                Investments on margin, involving options or involving foreign currencies carry additional risks and expose the Client to potentially unlimited liabilities; 

(f)                markets outside of the Kingdom of Saudi Arabia may be subject to regulations that differ from or offer less investor protection (including client money and client assets protection) than Saudi markets, and that neither the Client nor SNB Capital may be able to enforce the rules or regulations in such markets.  The Client hereby agrees to accept all risks of investing in foreign markets and losses as may be incurred in or for the Account;

(g)                there is a higher risk of loss if the Client does not have sufficient experience and understanding to participate in financial markets;

(h)               Investments may be handled by a third party. The Client hereby agrees that he shall not be entitled to or shall not possess any benefit in the outcome of a transaction until SNB Capital receives from the third party amounts due and payable to SNB Capital resulting from the transaction;

(i)                 the risk of loss in trading in foreign exchange markets may be substantial. The Client should therefore carefully consider whether such trading is suitable for the Client in light of his financial position;

(j)                 if any transaction for the Client's account is effected in any market on which transactions are settled in a foreign currency, any profit or loss arising as a result of a fluctuation in the rates of exchange for any currencies used for trading (including the Client's domestic currency) shall be entirely for the Client's account and risk;

(k)               if the Client purchases or sells an option (including a foreign exchange option) he may sustain a total loss of the initial margin funds and additional funds that the Client deposits with SNB Capital to establish or maintain the Client's position. If the market moves against the Client's position, the Client could be called upon to deposit additional margin funds, on short notice, in order to maintain the Client's position. If the Client does not provide the additional required funds within the prescribed time, the Client's position may be liquidated at a loss, and the Client shall be liable for any resulting deficit in the accounts;

(l)                 under certain market conditions, the Client may find it difficult or impossible to liquidate a position. This can occur, for example, when a currency is deregulated, trading is suspended, or fixed trading bands are widened;

(m)             currency prices are highly volatile. Price movements for currencies are influenced by, among other things: changing supply-demand relationships; trade, fiscal, monetary and exchange control programs and policies of governments; foreign political and economic events and policies; changes in national and international interest rates and inflation; currency devaluation; and sentiment of the market place. None of these factors can be controlled by SNB Capital;

(n)               aggregation (of Client orders and instructions as described in clause 8.3 above) may operate to the Client’s advantage where this leads to lower transaction costs or the obtaining of a better price. However, it may also act to the Client's disadvantage in certain cases. Aggregation may delay execution or settlement;

(o)               specific services or Investments may be subject to credit or counterparty risk including but not limited to collateral, margining or other requirements;

(p)               information transmitted through the internet, including e-mail, is susceptible to unlawful access, manipulation or monitoring;

(q)               there are risks of loss associated with investing in Securities that arises specifically as a result of the online method of trading.  Such risks may include but are not limited to, the following:

(i)                 high internet traffic may affect the Client's ability to access the Client's Account or transmit the Client's order to us. Communications between the parties may fail or be interrupted, corrupted, delayed or otherwise affected in a manner that may delay or prevent execution of transactions;

(ii)               the Client may be significantly more tempted to overtrade by trading too frequently or too impulsively than the Client would have done through another trading method.  There is also a risk that the ease of the SNB Capital Platform may cause the Client to trade without considering his investment goals or risk tolerance.  Such factors can affect the Client's investment decisions, raise trading costs and complicate the Client's financial situation;

(iii)             SNB Capital will not assess whether the Online Services meet the Client's investment objectives or whether the Client will be able to financially bear the risk of any loss caused by using the Online Services or whether the Client has the necessary knowledge and experience to understand the risks involved.  The Client is solely responsible for satisfying himself in these and any other respects before using the Online Services. The Client may wish to seek the advice of appropriate investment and other professionals in this regard;

(iv)             communications between the parties through the internet may be subject to interference by third parties.  Such interference may without any limitation include interception of messages, fraud, impersonation, and computer hacking;

(v)               by going online and/or visiting the SNB Capital Website and using the Online Services, the Client may be exposed to third party programmes and systems such as computer viruses, intrusion programs, spyware, Trojan horses and other malevolent software over which SNB Capital has no control and for which SNB Capital disclaims all responsibility;

(vi)             the Client's activities may be adversely affected by such acts or omissions by the Client or by third parties who with or without the Client's knowledge or consent manipulate or affect the functioning of the computer or other electronic communications device that the Client uses to access the SNB Capital Website and/or SNB Capital's Online Services;

(vii)           any third party's negligent or fraudulent act or omission in relation to the information and sensitive data stored on the Client's computer, mobile phone or any other electronic communications device, including negligence in handling sensitive data by persons using the Client's computer systems, mobile phones or such other electronic devices whether this data was stored on such computer systems, mobiles phones or such other electronic devices or printed or extracted in any other way.

 

 

 

 ملحق 2:عمولات الأسهم المحلية

Schedule 2: LOCAL SHARES COMMISSION 

عمولة شركة الاهلي المالية (0.102%) % يضاف إليها (0.018) % عمولة ( تداول ) والتي تحتسب من القيمة الاجماليه للصفقة

SNB Capital Commission will be (0.102%)

plus (0.018) % Tadawul Commission, of the total value of the transaction

الحد الادنى للعمولة هو 12 ريال للعملية الواحدة

The minimum commission will be SAR 12 per transaction

 

 

 

 

 

 

·   إن العمولات المشار إليها أعلاه مخصصه للأسهم المحلية فقط، و ستكون نسب العمولات المحتسبة عن صفقات الأسهم الدولية، ورسوم الحساب الراكد متوفرة قريباً.  

·   The commissions referred to above are designated to trading in local stocks only; the commissions for international trading and the Inactive Account Fee will be available soon. 

 

 

·   جميع الأتعاب والرسوم والعمولات عرضة للتغيير من وقت لآخر.

·   تقوم شركة الأهلي المالية بإخطار العميل بأي تغيير في الأتعاب والعمولات و / أو الرسوم التي تستحق من وقت لآخر. وسوف يعتبر العميل في حال استمر في استعمال الخدمات أنه قد قبل ووافق على هذه الأتعاب والعمولات أوالرسوم.

 

·   All fees, commission and charges shall be subject to change from time to time.

 

·   SNB Capital shall notify the Client of any change to the fees, commission and/or charges payable from time to time. By continuing to use the Services, the Client will be deemed to have accepted the revised fees, commission or charges.

 

 

 

 

 


(FOR ONLINE ACCEPTANCE)

PLEASE CLICK "ACCEPT" BELOW TO SIGN THIS AGREEMENT AND THEREBY LEGALLY BIND YOURSELF TO THE TERMS AND CONDITIONS CONTAINED HEREIN.